OL Investments is a London property investment and development agency specialising in the acquisition and disposal of real estate.

For the purpose of data protection law, OL Investments is the data controller of the personal information we collect and use.

Company name: OL Investments
Website: https://olinvestments.co.uk/
Email: hello@olinvestments.co.uk
Registered address: The Retreat, 406 Roding Lane South, Woodford Green, Essex, IG8 8EY

We may collect and process the following types of personal information:

Information you provide to us

This may include:

• Your name
• Email address
• Phone number
• Company name
• Job title or role
• Property requirements
• Property details
• Investment or disposal objectives
• Information included in enquiry forms, emails, calls or messages
• Any documents, correspondence or information you choose to share with us

Information collected through our website

When you use our website, we may collect limited technical information such as:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on the website
• Referral source
• Basic analytics data

This helps us understand how people use our website and how we can improve it.

Information from third parties

We may receive information from third parties where relevant to our services, including:

• Referrers
• Introducers
• Other agents
• Professional advisers
• Property owners
• Buyers or sellers
• Publicly available sources
• Property databases or platforms

We only use this information where we have a lawful reason to do so.

We use personal information to:

• Respond to enquiries
• Understand your property requirements
• Discuss potential acquisitions, disposals or opportunities
• Provide advice and agency services
• Progress property transactions
• Introduce relevant buyers, sellers, agents or professional advisers
• Carry out due diligence, checks and qualification
• Manage client relationships
• Keep records of communications, instructions and transactions
• Improve our website, services and communications
• Send relevant business updates or marketing where permitted
• Comply with legal, regulatory or professional obligations

We do not sell your personal information.

Under data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on one or more of the following:

Contract

Where we need to use your information to provide services to you, respond to instructions, or take steps before entering into a contract.

Legitimate interests

Where we have a legitimate business reason to use your information, provided your rights and interests do not override those interests.

This may include managing enquiries, maintaining business relationships, introducing relevant property opportunities, progressing transactions, improving our services and keeping appropriate business records.

Consent

Where you have given us permission to use your information for a specific purpose, such as receiving certain types of marketing communication.

You can withdraw your consent at any time.

Legal obligation

Where we need to use or keep your information to comply with a legal or regulatory requirement.

We may contact business contacts with relevant updates, opportunities or information about our services where we are legally permitted to do so.

You can opt out of marketing communications at any time by contacting us at:

hello@olinvestments.co.uk

We will still send service-related communications where necessary, for example about an enquiry, instruction or transaction.

We may share your personal information where necessary and appropriate with:

• Buyers
• Sellers
• Property owners
• Investors
• Developers
• Referring agents or introducers
• Solicitors
• Surveyors
• Lenders
• Accountants
• Professional advisers
• Technology and website providers
• CRM, email or hosting providers
• Regulators, authorities or legal bodies where required

We only share personal information where there is a valid reason to do so and we only share what is necessary.

Some of our service providers may process personal information outside the UK.

Where this happens, we will take appropriate steps to make sure your personal information remains protected in line with applicable data protection laws.

We only keep personal information for as long as necessary.

How long we keep it depends on the nature of the relationship, the type of information and any legal, regulatory, accounting or business record requirements.

As a general guide:

• Enquiry information may be kept for as long as reasonably necessary to manage the enquiry and future relationship.
• Client and transaction records may be kept for longer where required for legal, contractual, regulatory or business record purposes.
• Marketing preferences may be kept to ensure we respect your opt-out choices.

When information is no longer needed, we will delete it or anonymise it.

We take appropriate steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

This may include secure systems, access controls, password protection, limited access to files and appropriate internal processes.

No method of transmission over the internet is completely secure, but we take reasonable steps to protect the information we hold.

Our website may use cookies or similar technologies to improve functionality, understand website performance and analyse visitor behaviour.

Cookies are small files placed on your device when you visit a website.

We may use:

• Essential cookies required for the website to function
• Analytics cookies to understand how visitors use the website
• Functionality cookies to improve the user experience
• Marketing cookies only where appropriate and consented to

You can control or disable cookies through your browser settings. Where legally required, we will ask for your consent before placing non-essential cookies on your device.

You have rights under data protection law. These may include the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Ask for your information to be transferred to another organisation
• Withdraw consent where we rely on consent
• Complain to the Information Commissioner’s Office

To exercise your rights, contact us at:

hello@olinvestments.co.uk

We may need to verify your identity before responding to certain requests.

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Information Commissioner’s Office
Website: ico.org.uk

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal requirements.

The latest version will always be published on this page.

For questions about this Privacy Policy or how we handle your personal information, please contact:

OL Investments
Email: hello@olinvestments.co.uk
Website: https://olinvestments.co.uk/
Registered address: The Retreat, 406 Roding Lane South, Woodford Green, Essex, IG8 8EY